Shipping Policy

Shipping Policy And Information  

Shipping Overview

Anne Nordhaus-Bike Art and parent company ANB Communications are located in the continental United States. Orders ship from Chicago, one of the nation's major business and transportation hubs.

Our location allows us to select from a wide array of shippers, from the U.S. Post Office (USPS) to UPS to DHL. 

We use various shipping methods and vendors depending on your unique order, including your shipping location and what you select from the Anne Nordhaus-Bike Art store. 

Original Art: Paintings, Mixed Media

Continental United States

Original artwork ships free within the continental United States. We generally use UPS for these shipments.

United States, Areas Beyond Continental U.S.

For U.S. locations beyond the continental U.S., shipping rates apply for original artwork, and calculations happen at checkout. We generally use either DHL or UPS for shipping original art to these locations.  

International Orders

 

For international orders, shipping rates apply for original artwork, and calculations happen at checkout. We generally use either DHL or UPS for shipping original art to these locations.

Cardstock Prints

Continental United States

Cardstock prints ship via U.S. Postal Service (USPS) within the continental U.S., with shipping calculated at checkout.

United States, Areas Beyond Continental U.S.

For U.S. locations beyond the continental U.S., shipping rates apply, and calculations happen at checkout. We generally use either DHL or UPS for shipping prints to these locations.  

International Orders

For international orders, shipping rates apply, and calculations happen at checkout. We generally use either DHL or UPS for shipping prints to these locations.

Deluxe Prints: Giclee And Other "Art Prints"

Continental United States

Deluxe prints ship via U.S. Postal Service (USPS) within the continental U.S., with shipping calculated at checkout.

United States, Areas Beyond Continental U.S.

For U.S. locations beyond the continental U.S., shipping rates apply, and calculations happen at checkout. We generally use either DHL or UPS for shipping deluxe prints to these locations.  

International Orders

For international orders, shipping rates apply, and calculations happen at checkout. We generally use either DHL or UPS for shipping deluxd prints to these locations.

Additional Policies

Replacements

For all prints, if your order arrives with any defect or damage, we will replace the items affected. Please contact us immediately so we can help.

Also, be sure to take photos so you can show us the items affected. All information you provide helps us follow up with shipping vendors as needed.

Original Art: All Sales Final

For original art, each sale is final. We take every precaution in packaging and shipping to ensure your beautiful artwork comes to you in excellent condition. NOTE: If the shipping process affects the original artwork you ordered, please contact us immediately so we can help.

Do take photos to show us what's happened. We need documentation and may need other information in order to follow up with the shipper and insurer.

If You Have Questions After Receiving Your Order

If you have any questions after your order arrives, the best way to reach us is by using our contact form. Please contact us so we can help and answer any questions you may have!